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Where's my order?

To track you order, simply log in to Your Account’ and select Track Packages. Your orders will be listed here along with their dispatch and delivery status.

To change the particulars of your order without having to contact us click Go next to Open and Recently Dispatched Orders within
Your Account

You can also cancel, review or change something about the order you placed before it enters the dispatch process i.e. as long as it isn't listed as "dispatching soon" or "recently dispatched". If you have any issues with your orders, you can contact the M&S Outlet customer service team on email through Contact Us